Sandra Nudelman is the Head of Customer & Marketing Analytics across Chase. She is responsible for defining a strategy and building the capabilities required for: customer-centric marketing and marketing optimization, enhancing customer experience and driving continuous improvement, and delivering other data and analytic insights to drive line of business results. She reports directly to Kristin Lemkau, the CMO for JPMorgan Chase, as well as Sally Durdan, the Head of Strategy for Chase Community & Business Banking.
Prior to joining Chase, Sandra spent six years at McKinsey & Co, the management consultancy, where she served some of the largest retail banks in the US as well as globally on growth strategy, marketing, as well as analytics. Before that she founded and led a startup that applied advanced analytics to the legal field, and was a Financial Institutions M&A analyst at Salomon Smith Barney.
Sandra graduated from Harvard Business School with an MBA with Distinction, and from Harvard College magna cum laude with a special concentration in Behavioral Economics.